We are a wonderful mix of individuals with wide-ranging skills across an array of disciplines. We do good work and we’re proud of everything we’re accomplishing together.
About Cynexlink
Cynexlink is a fast-paced Managed IT Service Provider and IT Consulting firm based in Irvine, CA with clients primarily in the Orange County area. We are looking for an enthusiastic tech savvy individual who will make a great asset to our growing company. Applicants for the IT Desktop Support position must be reliable, respectful, punctual, a team player, and love helping others. The role requires a strong knowledge of computers, broad understanding of hardware/software, operating systems, workstations, servers, and network equipment. Knowledge and understanding of Professional Service Automation (PSA) tools, remote management monitoring (RMM) tools, cloud computing, cloud services, and IT cybersecurity is preferred. Communication skills is a must as this position requires frequent interaction with clients.
Job description
The role requires monitoring and responding to incoming support requests via phone, email and our ticketing system as well as resolution of any tickets, escalations, and/or contact 3rd party vendors to complete the support ticket as deemed necessary. IT Technicians also handle onsite customer issues and projects on a weekly, and sometimes, daily basis. IT Technicians will also contribute to the company’s knowledgebase to maintain client documentation and troubleshooting steps.
Ideal Candidate:
Key Requirements:
Knowledge of:
Job Type: Full-time
Experience:
Location:
Work authorization:
Work Remotely
About Cynexlink
Cynexlink is a fast-paced Managed IT Service Provider and IT Consulting firm based in Irvine, CA with clients primarily in the Orange County area. We are looking for an enthusiastic tech savvy individual who will make a great asset to our growing company. Applicants for the IT Desktop Support position must be reliable, respectful, punctual, a team player, and love helping others. The role requires a strong knowledge of computers, broad understanding of hardware/software, operating systems, workstations, servers, and network equipment. Knowledge and understanding of Professional Service Automation (PSA) tools, remote management monitoring (RMM) tools, cloud computing, cloud services, and IT cybersecurity is preferred. Communication skills is a must as this position requires frequent interaction with clients.
Job description
These marketing activities require a significant amount of self-directed research, technical writing, and creative thinking. Strong organizational and interpersonal skills along with the ability to work under deadlines are essential.
In the role of Marketing Assistant, we’ll count on you to:
Required Qualifications
Job Type: Full-time
Experience:
Information Technology: 3 years (Required)
Location:
Irvine, CA (Required)
Work authorization:
United States (Required)’
‘Benefit Conditions:
Waiting period may applyCOVID-19 Precaution(s):
Remote interview process
Social distancing guidelines in place
Virtual meetings
Work Remotely
“I get as much satisfaction from seeing our employees grow as I do in providing first-class service to our clients. At Cynexlink, you will get hands-on experience, ongoing training and endless opportunities to add certifications and build your skillset. I view employee advancement as a win-win-win for Cynexlink, our employees and our clients, as well.”
Ayman Totounji, CEO