When it comes to daily management of client networks, we are driven by a “whatever it takes” mindset. Find out why we will over-deliver for your organization, too.
“Cynexlink is not only extremely effective and reliable, the level of commitment at any time of day or night is what separates them from the pack!”
Nick Collette – iMatrix
Service sets us apart. With Cynexlink, you get:
Live, local agents serve you during business hours, reachable by ticket through our client portal, by email or directly by phone. Most Cynexlink SLAs include 15-minute response times for urgent network issues, 24/7/365.
We provide most network management remotely but there are times when you need in-person support. Our technicians provide unlimited site visits for covered services, with no hourly fees or nasty surprises on your next bill.
Servers falling out of warranty, operating systems reaching end-of-life, aging devices. Don’t get blindsided by unexpected costs; plan ahead with our team to keep your IT spend predictable while protecting your network.
What does my IT provider do all day? We’ll show you – trouble ticket volume and response times, prevented breach attempts, even our service as rated by your employees. Full visibility keeps you in control of your network.
Need to build a website, implement a CRM or have a tech-related need we don’t provide? We leverage our huge network and recommend providers because they’re they best – not because we’re getting paid.
When you’re ready to move up from the one-man shop and the IT guy you can never reach, when you’re ready to professionalize your network environment at the right price,
Fuggedaboutit!
Your Network, That Is
You don’t want to worry about network crashes or data security – you just want your network to, you know, work!
We help business leaders sleep soundly by serving as your fully-outsourced IT department or as an extension of your internal IT team.
Make use of our expertise so you can focus on yours.
Highlights of How We Manage IT
24/7
Support
Business leaders rest well knowing that if needed, Cynexlink support can be reached anytime of the day or night.
Local IT
Support Agents
When clients call Cynexlink, they always reach live, Southern California-based technicians during extended business hours.
Unlimited
Onsite Support
We don’t bill hourly for covered services. When a task can’t be performed remotely, our technicians come to you.
Performance
Reporting
Monthly reports show you the number of resolved issues, our response times, cyber threats thwarted and much more.
You’ll never wonder, ‘Why can’t I get a hold of my IT company?’ again. Experience what it’s like to have IT support from agents who respond like your own direct employees.